For those who don’t know us, Reveal is the platform you need to drive revenue through your partner ecosystem. We help you identify the right partners to work with, share data securely, introduce you to an ecosystem of potential partnerships, and uncover untapped growth opportunities based on real business potential.
Always striving for innovation, we’ve gone through many changes, from changing our name from Sharework to Reveal in 2021, to adding integrations, for example, PartnerStack, and Google Sheets (as a data source) in 2022. These changes, as well as many others, were made to offer you a better experience and to help you on the journey to get that seat at the revenue table that all partnership professionals dream of achieving.
One of the main partnership principles is to create a give-get relationship, and our platform isn’t an exception. In our case, this relationship is with our users and it’s based on feedback. We have 50 reviews on G2, we’re rated 4.9/5 stars, and we have 50 NPS.
In our G2 Winter Review, we were named as a leader in the Partner Ecosystem Platforms and Partner Management categories, as the best support in the Partner Ecosystem Platforms category, and as the Easiest to Use in the Mid-Market Usability Index for Partner Management category. We’d like to thank our users for helping us to obtain these results.
The cream of the crop
Customer feedback is extremely important in the SaaS (Software as a Service) industry because it provides insight into how customers are using the product and whether they are satisfied with it.
By regularly collecting and analyzing customer feedback, Reveal can identify areas for improvement and make necessary updates to our product to ensure our users are getting the most out of our platform, and are satisfied with the experience and results. Additionally, customer feedback can be used to shape new features and functionality that our customers would like to see in the future. It can also help us to understand our target market and tailor our marketing efforts accordingly.
Customer feedback is a crucial aspect of product development and marketing in our company, as it helps us to understand and meet the needs of our customers.
Here are the three main product improvements that were done thanks to our customers’ feedback.
The PartnerStack Integration—Closing the Gap in B2B Partnerships.
From shared opportunities to revenue, the Reveal + PartnerStack integration brings together the best way to find high-value leads that you share with partners, with the easiest way to track and reward partners for turning those leads into paying customers.
With this integration, you can:
Find high-value leads via account mapping from your partners.
Send a lead directly to PartnerStack with a few clicks inside Reveal.
Track the lead and automatically reward partners when it closes.
Learn more about the Reveal + PartnerStack integration here.
The Reveal Directory—The “New” and Optimized Way to Partner.
The Directory is Reveal’s solution for partner managers who want to find high-potential partnerships no matter what stage their partner program is in. Whether you’re looking to kick-start your program or find your next strategic alliance, Reveal’s Directory can help you find the right partners to accomplish your goals.
Apart from searching for companies on the Reveal network, and directly sending them an invite, now you can also:
Filter by ecosystem: Human Resources, IT and Administration, Marketing and Analytics, Sales, Collaboration and Productivity, E-commerce, and Finance.
Filter by company type: Software vendor, Agency, Consulting, Hardware vendor, and Service provider.
Find the account overlap percentage i.e.companies that have the most business potential according to your needs.
Find the contact overlap i.e. an overview of the number of common contacts two companies have.
Hover over a company’s name and get a brief description of them—just in case you need more information before sending an invite.
Learn more about how you can use the Directory here.
Google Sheets—As the Optimal Data Source.
Google Sheets works as the optimal data source if you aren't quite ready to connect your CRM, but are tired of maintaining static CSVs on Reveal. This is the new way to experience the full benefits of instant account mapping.
With this update, you can dynamically sync your Google Sheet to Reveal in a matter of clicks, replacing the need for constant file uploads to keep your data up-to-date.
Overall, the importance of customer feedback in the SaaS industry cannot be overstated, it plays a critical role in helping companies to deliver high-quality products and exceptional customer experiences. This feedback loop is embedded in our company’s culture.
We still have a lot of game-changing product updates yet to come, and it’s all thanks to you.
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