Reveal Office Hours

Partners can help you bridge the gaps in your product and can help you sell and market better. But what companies usually overlook is that partners are a key piece to drive customer retention—renewals, upsells, and stickiness. 

A 5% increase in customer retention can drive more than a 25% increase in profit.

In this Reveal Office Hours session, Graham will cover some ways you can leverage nearbound data—Reveal’s Analytics dashboard and Reveal’s 360° Goals—to identify and prioritize the partnerships you want to work with to drive customer success.

Here’s what he will cover:

• For Partner teams: Identify and prioritize your partners based on metrics and data like integration usage and common customers. 

• For Sales teams: Identify which partners have the most overlap, and potential best impact on your key market/segment. 

• For Customer Success teams: Identify partners you can work with to increase the uptake in integrations with your partner.

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